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Keyword(s): "1214"

1214 Supervisors, Mail and Message Distribution Occupations

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Mail, Postal and Related Clerks (1461), Letter Carriers (1462) and Couriers, Messengers and Door-to-Door Distributors (1463). They are employed by Canada Post Corporation, courier companies, governments and large corporations.

Example Titles

  • courier service supervisor
  • letter carriers supervisor
  • mail and postal clerks supervisor
  • mail room supervisor
  • messenger service supervisor
  • postal station supervisor
  • postmaster/mistress
View all titles

Main duties


Supervisors in this unit group perform some or all of the following duties:
  • Co-ordinate, assign and review the work of postal clerks, letter carriers and couriers engaged in the collecting, sorting and delivering of mail, parcels and other material
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Several years of experience in the occupation supervised are usually required.

Classified elsewhere

  • Postal and Courier Services Managers (0132)
  • Shipping and receiving supervisors (in 1215 Supervisors, Recording, Distributing and Scheduling Occupations )